Terms and Conditions

1. Scope

All sales and deliveries by oneten brand development AG (hereinafter VOLTED) are fully subject to these conditions, unless they have been modified or supplemented by written agreements.

2. Scope of delivery

The delivery of the object of purchase takes place in accordance with the sales documents. We reserve the right to make minimal design changes and color deviations. Minor deviations do not entitle to raise a notice of defects.

3. Prices

The prices valid at the time the contract was concluded apply. Unless otherwise agreed, all prices include the statutory VAT and the prescribed advance recycling fee (vRG).

4. Terms of Payment

Unless otherwise agreed in writing, all invoices from VOLTED are due for payment net 10 days after the invoice date. After this period has expired, the customer is in default without a reminder. VOLTED may charge default interest of at least 5%. All reminder and collection charges in the event of default in acceptance or payment shall be borne by the buyer.

During the duration of the default, VOLTED is also entitled to withdraw from the contract at any time, the delivered to demand the return of the goods and to demand compensation for the lapse of the contract.

5. Offer, conclusion of contract & retention of title

The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. By clicking the buy button, you place a binding order for the goods contained in the shopping cart. The receipt of your order is confirmed together with the acceptance of the order immediately after it has been sent by automated e-mail. With this e-mail confirmation, the purchase contract has come about.

The deliveries and services are provided exclusively under retention of title.

Delivered goods remain the property of VOLTED until all claims have been met, in particular until the purchase price has been paid. If the buyer behaves contrary to the contract - such as default in payment - the seller is entitled to withdraw from the contract and release the ordered goods for sale again and reclaim them.

6. Shipping and Risk of Loss

The contractual products are checked during shipping and packaged in a manner customary in the trade.

If the delivery is delayed due to circumstances for which we are not responsible or for which we are not responsible, in particular due to non-compliance with deadlines on the part of the post office, force majeure, traffic or operational disruptions or similar events, our delivery time will be extended by the time of disability.

7. Warranty & Liability

VOLTED's warranty for the products it supplies is determined by the warranty provisions of the respective manufacturer/supplier. The customer waives further warranty claims against VOLTED and the manufacturer/supplier.

The warranty covers manufacturing and material defects with normal use and maintenance. It includes free replacement of the required spare parts, replacement with an equivalent product or, if necessary, refund of the entire purchase price excluding shipping costs in the form of a credit note, provided that we have recognized the need for it.

The following are excluded from the warranty:

  • Damage caused by negligence, improper use or other manipulation of the device
  • Damage as a result of modifications to the device or attachment/installation of non-original parts
  • Damage from leaking third-party brand batteries or poor maintenance
  • Normal wear and tear, consumables and consumables

Apart from the warranty claims listed above, the buyer is not entitled to any defect rights

VOLTED is only liable for direct damage and only if the customer can prove that it was caused by gross negligence on the part of VOLTED or that of VOLTED commissioned third party. Liability is limited to the price of the respective delivery/service.

Any product liability and product liability claims that can be derived from other provisions are excluded to the extent permitted by law - regardless of the legal reason. Liability for slight negligence is also excluded.

If a third party asserts or asserts claims due to the infringement of a patent, copyright or other industrial property right through delivered products, the customer will inform us in writing and without delay of such indications of infringement or claims made. VOLTED will immediately forward this information to the supplier or manufacturer and ask them to regulate the situation. The customer waives any warranty or liability claims against VOLTED.

8. External links

We have no influence on the content and design of external links and assume no responsibility for their content. Liability for incorrect information or illegal actions is excluded. The respective operators of the external links are responsible for the content.

The content of the external links is checked for any legal violations when they are first linked, but this excludes the checking of future updates.

We ask the customer to forward questionable links to VOLTED, these will be checked immediately and deleted if necessary.

11. Return

A return of products by the customer requires the prior consent of VOLTED ( and is at the customer's expense and risk. The products must be returned in their original packaging and must be accompanied by a detailed description of the error/defect and an RMA number, unless otherwise agreed.

Our returns address:

RMA: oneten brand dev. AG
c/o SVZ Schweizer Versandzentrum AG
Blumattstrasse 7, Rampe 7
6162 Entlebuch

12. Applicable law / place of jurisdiction

Swiss law is exclusively applicable to the contractual relationship. Place of jurisdiction is Zurich.

We always strive to resolve any differences with our customers amicably and amicably.

13. Severability clause

Should one or more provisions of this contract be ineffective or unenforceable or become ineffective or unenforceable after the conclusion of the contract, this shall not affect the validity of the rest of the contract.

The invalid or unenforceable provision should be replaced by an effective provision that corresponds to the meaning and purpose of this contractual provision and comes as close as possible to the objective.

The above provisions apply accordingly in the event that the contract proves to be incomplete.