frequently asked Questions

Here you will find the most frequently asked questions. If your question is not answered here, please contact us by email at support@volted.ch or by phone on 044 500 72 72.

Power Stations

The power and capacity is the biggest difference between the Delta and the Delta Max. For more information please read our blog which compares the different Power Stations.

X-Boost can power a device for a limited time until the battery is drained. The Surge function, on the other hand, can only be used for a few seconds.

Yes. A standard e-bike battery requires 500 watt hours. A Delta can charge the e-bike 2.5 times, a Delta Max 4 times.

The EcoFlow portable power stations are clean, quiet, can be used indoors and require no maintenance. For an added level of security, all EcoFlow Portable Power Stations are equipped with our unique battery management system that regulates voltage, temperature and current, giving you a reliable and safe battery that will last for years.

Whether for power outages, as a home backup generator, for outdoor activities or for off-grid living, EcoFlow portable generators are the best option to give you reliable power at your fingertips. Our battery-powered generators are powered by renewable energy and feature industry-leading technology that puts the power right in the palm of your hand. In other words, if you are looking for a clean, reliable and advanced power solution, then our portable generator sets are for you.

Solar Panels

Divide the capacity (Wh) of the power station by the power (W) of the solar panel.
E.g. a Delta Power Station 1260Wh divided by a160W solar panel is 7.8 hours to charge the Power Station (under ideal conditions).
If you need it faster, buy one 400W solar panel or two 160W solar panels.

For the Delta Max Power Station we suggest the 340W or 400Wsolar panel.
The Delta Max Power Station is also available as a Solar Set together with the solar panel.

Yes, with the right cable and if you know what you're doing.

Miscellaneous

There are 2 ways to order from us.

1. Online shop: You can pay directly in our online shop by credit card, PayPal, advance payment or by invoice.

2. Telephone/e-mail: If you order by telephone or e-mail, you have the option of paying in advance or on account.

Process when paying by invoice:

If you decide to pay by invoice, we will carry out a credit check on you. If the result is positive, we will ship your order immediately. You then have 10 days to pay your bill.